Pay a recurring invoice

To review and sign a recurring invoice, follow these steps:

1. Click the Review and sign notification for a new recurrent invoice on your Billing page.

2. Review the recurring invoice summary and details, then click Next.

3. Select a saved payment method or add a new one by entering your bank account or card details, then click Save. See the detailed instructions on different ways to pay .

4. Review the summary, sign the recurring invoice, check the agreement box, and click Accept recurring invoice.

Your card/account will be charged automatically in accordance with the schedule outlined in the recurring invoice.

You’ll find recurring invoices that require your attention in the Home section under the Billing tab. Look for the icon with two spinning arrows to identify them.

To review and sign a recurring invoice, follow these steps:

1. Tap a recurring invoice marked as Pending in your Home or Billing sections.

2. Review the summary and details of the recurring invoice, then tap Next.

3. Choose your preferred payment method, enter your bank account or card details, then tap Next.

4. Sign the recurring invoice, check the agreement box, then tap Accept.

Once completed, your card or account will be automatically charged based on the schedule outlined in the recurring invoice.

Once you have a recurring invoice that needs to be accepted and signed, you’ll see a Review and sign notification on your Billing page.

When you go to the Recurring Invoices subtab of the Billing page, you’ll find all your recurring invoices.

You’ll also see this information:

• Name: This is what the recurrent invoice is for.

• Status: The status tags help you manage and organize your recurring invoices. The status can be the one of following:

  • Active: No action required. Your subscription is active, invoices will be sent to you according to the agreed-upon schedule.

  • Pending: Your action is needed. The recurring invoice is not signed; you need to review and accept it.

  • Overdue: Your action is needed. One or more invoices are not paid on time. You need to update your payment details to proceed.

• Next payment: This is the date or time when the next invoice will be issued according to the agreed-upon schedule.

• Expires: This is the date of the last scheduled invoice according to the agreed-upon schedule.

If you want to sort your recurring invoice list to find specific ones, click on the up-down arrows next to the Name, Next payment, or Expires column header.

All information about your recurring invoices can be found in the Recurring tab of the Billing section.

Your screen displays payment names, amounts, dates and statuses:

• Active: Blue icon. No action is required. Your subscription is active, and invoices will be sent to you according to the agreed-upon schedule.
• Pending: No icon. Action required. The recurring invoice is not signed. You need to review and accept it.
• Overdue: Red icon. Action required. One or more invoices are not paid on time. You need to update your payment details to proceed.

To view detailed information about dates and invoices paid, tap on any recurring invoice.

If the recurring invoice has Active or Overdue status, you will find the following fields, including information about recurring invoices:

• Recurrence: This field indicates how often the payment repeats, such as weekly, monthly or annually
• Each payment: Here, you’ll see the amount of each individual payment within the recurring series
• Start date: The date when the recurring payment schedule begins
• Expiration date: The date of the last scheduled invoice according to the agreed-upon schedule
• Description: This field provides information about the specific details of the invoice, including items or services billed
• Schedule: This field shows the timing or frequency of the recurring payments, e.g. every 1st of the month
• Payment method: This field displays the chosen method for making the recurring payments, such as credit card or direct debit

Some recurring invoices require your actions, and some don’t. You can always find out if there are any issues by looking at the column to the right of the Expires column.

For example, if the recurring invoice requires your action (e.g., an unaccepted recurring invoice or your bank requires you to pass 3D Secure verification for payment to go through), the attention icon with a description will be shown.

• Accept and sign - you are expected to enter your payment details and sign the invoice

• Update payment details - the payment details entered are not valid. For that reason, the invoices sent according to the agreed schedule could not be paid. Please review and update your payment method and information.

If there is no action required, the icon does not appear.

Feel free to read more about changing payment details .

Some recurring invoices require you to do something. You can always find out if there are any issues by looking at the icons on the items under the Recurring tab. Invoices that require you to do something have a red exclamation mark. 

For example, there was an issue when charging your card or bank account, and for that reason, the next invoice sent according to the agreed schedule could not be paid. To fix the issue, tap the recurring invoice, then Update payment details and either select another payment method or add a new one. Confirm by tapping Update.